Privacy
Privacy Policy
Last updated 30 August 2026
What we collect, why we hold it, and what we never do with it.
This policy explains what [Your legal entity name] collects when you use this service, why, and what your rights are.
What we collect
| Category | Examples | Why |
|---|---|---|
| Account | Name, email, job title, phone, role | To create your account and address you correctly |
| Company | Legal name, license number, EIN, address | These appear on the bid and bond paperwork the service produces |
| Business records | Projects, bonds, certificates, sureties, owners | The records you are asking us to track |
| Uploads | Certificates, executed bonds, licenses | Stored so you can produce them on request |
| Technical | IP address, browser, timestamps | Security, diagnosing faults, preventing abuse |
What we do not do
We do not sell your data. We do not share it with advertisers. We do not build advertising profiles. There is no third-party analytics or tracking in this service.
Who else sees it
Only the processors needed to run the service: our hosting provider, our email delivery provider, and — where you have enabled them — a support chat provider and a push notification provider. Each processes data on our instructions only. We will disclose data where the law requires it.
How long we keep it
For as long as your account is active, and afterwards only as long as needed to meet legal, tax or accounting obligations. You can ask us to delete your account and its records at any time.
Security
Access is limited to the people in your company who need it. Uploaded documents are stored privately and are not reachable by public URL — every download is checked against the requesting user's company first. See our security page.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to processing, and to complain to a supervisory authority. Write to [privacy email] and we will respond within the period the law requires.
International transfers
Your data is hosted in [region]. Where data is transferred across borders, we rely on appropriate safeguards.
Children
This is a service for businesses. It is not directed at children and we do not knowingly collect their data.
Changes and contact
We will post any change to this policy here and update the date at the top. Contact: [privacy email], [postal address].